JOIN OUR TEAM

TUcare is a friendly, established domiciliary care provider supporting people to remain safe, independent and comfortable in their own homes.

We are looking for an organised, approachable and reliable Office Administrator to join our busy office team. This is a varied role that would suit someone who enjoys administration but also understands that working within social care requires flexibility and, at times, stepping in to support customers directly.

While this is primarily an office-based position, the role will also include rotational on-call duties and some hands-on care work. Applicants must therefore be comfortable providing care and support to customers in their own homes when required.

You will be joining a friendly and supportive team where no two days are quite the same. This is an excellent opportunity for someone who would like to develop their experience within the care sector and gain an understanding of both the operational and hands-on aspects of delivering a high-quality home care service.

We are particularly keen to hear from someone who is looking to develop and progress their career within the care sector. At TUcare, we are committed to supporting our team’s professional development and offer opportunities to complete fully funded, nationally recognised qualifications in health and social care.

For the right person, this role offers the opportunity to develop your knowledge, skills and experience and progress within the organisation as your career develops.

Responsibilities will include:

• Answering telephone calls and responding to emails
• General office administration, filing and record keeping
• Maintaining accurate customer and staff records
• Supporting recruitment, including obtaining references and completing compliance checks
• Assisting with staff training and compliance records
• Supporting the preparation and maintenance of care documentation
• Communicating with customers, relatives, carers and healthcare professionals
• Assisting the coordination team with changes to care visits and rotas
• Recording messages, concerns and incidents accurately and escalating them appropriately
• Helping to ensure documentation is completed accurately and in line with company procedures
• Supporting  the wider office team during busy periods
• Participating in the on-call rota
• Carrying out care visits when required to support the service, including during      periods of sickness, annual leave or unexpected staff shortages
• Getting to know our customers and carers so that you develop a good understanding of the service we provide

Although the majority of your working time will be office-based, this is not a purely administrative position.

You will be expected to complete appropriate care training and be willing to provide care in customers’ homes when required. Depending on the individual customer’s needs, this may include companionship, meal preparation, medication support, personal care and other day-to-day assistance.

For this reason, we are looking for someone who genuinely wants to work within the care sector and is comfortable with the added bonus of combining office responsibilities with occasional care duties.

About You

We are looking for someone who is:

• Friendly, professional and compassionate
• Highly organised with excellent attention to detail
• Confident using computers and office systems
• Able to communicate professionally by telephone and email
• Calm and able to prioritise when plans change
• Comfortable dealing with confidential and sensitive information
• Able to work well as part of a small, supportive team
• Reliable, flexible and willing to support the service when circumstances change
• Comfortable working directly with older and vulnerable adults
• Able to maintain professional boundaries and confidentiality

Previous experience within domiciliary care, health or social care would be an advantage, particularly experience in care planning, rostering, recruitment or compliance. However, we would also consider someone with strong administrative experience who has the right attitude, understands the nature of working within care and is willing to learn.

•  Good written and spoken English
• Good IT and administrative skills
• Willingness to complete all required care training
• Willingness to undertake care visits as part of the role
• Willingness to participate in the on-call rota
• Flexibility to work both weekdays and weekends as required
• Ability to travel to customers within our service area
• Enhanced DBS check
• Full UK driving licence and access to a vehicle

 If you are organised, caring, adaptable and enjoy working with people, we would love to hear from you.

To apply, please send your CV along with a brief introduction explaining why you are interested in joining TUcare.

With a starting salary of £14.25 per hour various flexible shifts available to suit your availability, Tucare could be the solution for you.

TUCare is looking to recruit Homecare workers across the Bromley Borough to join our field team. Although experience is preferred full training and ongoing support will be provided. We understand what is important to our team and how to recognise and reward this. We pride ourselves on making you feel great by striving to be your greatest ever employer by investing in your career from day 1. If you want to show your caring side and make a real difference in your community whilst receiving great rewards, then TUCare should be your No.1 choice to get started in the world of Home Care.

We offer a very competitive salary starting rate £14.25

Having a full UK Driving Licence and access to your own vehicle is essential

In return for being a friendly face for your clients, we offer some fantastic rewards including:

· Competitive Pay Rate starting at £14.25 per hour

· Bonus Scheme that earns you more for going the extra mile.

· Travel Time and mileage Paid – get paid for time spent travelling extra pay at Weekends.

· Extra pay of double time on a bank holiday.

· Cash Rewards when you help a new client or carer join!

· All staff have access to a workplace pension scheme. Together, we invest in your future.

· Receive up to 28 days paid annual leave off a year. Everybody needs a break.

Your personal development is our priority, so you’ll embark upon your own unique journey, starting with a 12-week induction training course all paid for! No previous experience as a carer is needed!

As part of your training, you’ll shadow an experienced member of our team, whilst being paid for it, to get a hands-on look at how to deliver care. Every member of the TUcare family is unique, and you’ll have your own 3-year Personal Development Plan to chart your journey as you build your career with us.

If you’re ambitious – great – you can study to achieve nationally recognised qualifications whilst being paid at the same time. You’ll learn everything you need to know to deliver life-changing care and support. Even when you finish your initial induction training, you’ll never stop learning. TUcare is all about working with you to build your future. All paid for by us.

 Our Care Assistants make an incredible difference to our client’s lives. From helping our clients wash and dress themselves to administering important medication, you would play an important part in helping our clients achieve a higher quality of life. You might even find yourself taking your client out shopping or to see their friends! 

 TUcare was formed to make home care the best it can be! We are an independently  run business that is passionate about care. Our Registered Manager started as a carer and so has been in your shoes, she is working to make the industry fair to all carers and really meet the needs of the clients. We want to bring back a personal touch to our carers and clients and can’t wait to welcome you to our friendly and fun team. Contact us to apply for the role Home Carer Bromley/Home help Bromley

 If you’re a caring and kind person TUcare  and are interested in becoming a Care Assistant in Bromley would love to hear from you. All you need is a UK driving licence and access to your own vehicle because you will be driving to clients houses to deliver services. A DBS check will also be performed. TUcare is committed to being an Equal Opportunities employer and welcome applications from all backgrounds and ages of 18 +. 

At TUcare we’ll transform your career, make you feel valued and enjoy work again.

At TUcare, we understand what is important to our team and how to recognise and reward this. We pride ourselves on making you feel great by striving to be your greatest ever employer by investing in your career from day 1.

If you want to show your caring side and make a real difference in your community whilst receiving great rewards then we should be your No.1 choice to get started in the world of Home Care.

In return for being a friendly face for your clients, we offer some fantastic rewards including:

• Earn upto £28,500 per year
• Bonus Scheme that earns you more for going the extra mile.
• Extra pay on a bank holiday.
• Cash Rewards when you help a new client or carer to join TUcare family!
• All members of the TUcare family have access to a workplace pension scheme. Together, we invest in your future.
• Receive between 28 and 30 days paid annual leave off a year. Everybody needs a break.

Your personal development is our priority, so you’ll embark upon your own unique journey, starting with a 12-week induction training course all paid for! No previous experience as a carer is needed!

As part of your training, you’ll shadow an experienced member of our team, whilst being paid for it, to get a hands-on look at how to deliver care. Every member of the TUcare family is unique, and you’ll have your own 3-year Personal Development Plan to chart your journey as you build your career with us.

If you’re ambitious – great – you can study to achieve nationally recognised qualifications whilst being paid at the same time. You’ll learn everything you need to know to deliver life-changing care and support. Even when you finish your initial induction training, you’ll never stop learning. TUcare is all about working with you to build your future. All paid for by us.

 Our Live in Carers make an incredible difference to our client’s lives. From helping our clients wash and dress themselves to administering important medication, you would play an important part in helping our clients achieve a higher quality of life. You might even find yourself taking your client out shopping or to see their friends! 

 TUcare was formed to make home care the best it can be! We are an independently run business that is passionate about care. Our Registered Manager started as a carer and so has been in your shoes, she is working to make the industry fair to all carers and really meet the needs of the clients. We want to bring back a personal touch to our carers and clients and can’t wait to welcome you to our friendly and fun team. Contact us to apply for the role Home Carer Bromley/Home help Bromley

 If you’re a caring and kind person TUcare  and are interested in becoming a Live in Carer in Bromley would love to hear from you. A DBS check will also be performed. TUcare is committed to being an Equal Opportunities employer and welcome applications from all backgrounds and ages of 18 +.